At Shriganic, customer satisfaction is our top priority. If you are not satisfied with your purchase, you can refer to the following policies:

Eligibility for Returns:

• Products must be unused, in their original condition, and returned within 3 days of delivery.

• Customized products are non-returnable unless defective or damaged.

Non-Returnable Items:

• Opened or used skincare products

• Gift cards

• Products marked as non-returnable at the time of purchase

Return Process:

1. Email us at [shriganic@gmail.com] with your order ID and reason for return.

2. Our team will guide you on how to securely pack and ship the item.

3. Return shipping costs are borne by the customer unless the product is defective or incorrect.

Refunds: Refunds are processed within 7-10 business days after we receive and inspect the returned product. Refunds are issued to the original payment method.

Exchanges: We offer exchanges for defective or damaged products. Contact us within 3 days of receiving the product to initiate the exchange process.